FAQ´S

We make a difference

Is the Veltium charger compatible with my vehicle?
How do I control who can charge the vehicle at my Veltium charger?
Can I install the station myself?
Do I need something additional to install the charger?
Is it necessary to update the software on my device? How do I do it?
Can I manage several Veltium chargers with my mobile phone?
How do I know how much energy I have recharged?
Is the Veltium charger compatible with my vehicle?

We design our charge stations according to the latest standards and requirements of the vehicle manufacturers and are compatible with all models on the market.

How do I control who can charge the vehicle at my Veltium charger?

You can control your charge station using the application on your mobile phone. You can choose if you want the station to be available for any vehicle that connects to it, or if the station is only available for you or for whoever you authorize to use it. And just by having the mobile phone.

Can I install the station myself?

To install the Veltium charger you only need to connect it to the power cables and anchor it to the wall. It is that simple.

Do I need something additional to install the charger?

Our charge stations include the necessary protections so that the installation of your new equipment is as simple as possible.

In addition, the station itself can be used as a base to store the connector with no need for additional items or installations.

Is it necessary to update the software on my device? How do I do it?

The Veltium charge stations incorporate the software needed for their operation.

By download the application for your Smartphone you´ll be able to update the equipment when we add new functionalities.

Can I manage several Veltium chargers with my mobile phone?

Yes. If you use several charge stations you can control all of them from the same application.

How do I know how much energy I have recharged?

With the mobile application you can access the data of your charges. In addition, you can see all this information on our website

Do you have any question?

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