FAQs

Our chargers have been designed to meet all car manufacturer standards, regulations and requirements and are compatible with all models of electric vehicles on the market. The only thing you have to remember is to order the charger with the right connector type for your particular car.

You can control access to your charger using the VELTIUM App. You can decide whether the charger is open to all users, or if they must identify themselves before starting to charge.

Although the VELTIUM charger installations are very simple, they must be fitted by an authorised installer who guarantees compliance with current regulations on low voltage electrical installations.

VELTIUM chargers come with everything you need for their installation. However, we recommend that you consult our Accessories section for other elements you may find useful or that may make the charging process more comfortable for you.

VELTIUM chargers always leave the factory with the latest firmware for guaranteed top performance. If a more recent update were to become available, you would be able to see and install it simply on the VELTIUM App.

Yes. Thanks to the VELTIUM App you can associate to and manage more than one charger, and all from the same user account

On the VELTIUM App you can define different programmes to adapt your charge times to your electricity tariff, meaning that you can effortlessly save on your electricity bills.